We appreciate that you want to be advised of our progress on the Cryptopia liquidation with our next statutory report due in December 2022. We expect to provide an update on legal applications and the next steps in this report. We will continue to update you as further information comes to hand and to provide updates on the claims process. Updates can be found on the Grant Thornton New Zealand website, as well as the social media channels for Grant Thornton and Cryptopia. We appreciate that you want to be advised of our progress on the Cryptopia liquidation with our next statutory report due in December 2021.
Phantom Wallet iOS Update Error Results in User Fund Access Problems
We must remind account holders to remain ever vigilant in regards to their security. Today, Grant Thornton New Zealand released the fifth statutory report in the liquidation of Cryptopia Limited, a copy of the report can be found here. But, in the middle of February, local authorities gave the exchange an A-OK to resume trading. And since then, Cryptopia has begun to rebuild its platform, slowly putting the bricks down for a new, improved, and dramatically more secure iteration of its offering. Choose your pathRegardless of your faction, you can play any way you want.
We will continue to update you as further information comes to hand and provide updates on the claims process. With the launch of stage 3 “Balance Acceptance” of the claims process. Qualifying Account holders’ should expect to receive an email invitation asking them to login into the claims portal to start the balance acceptance process.
- We notified local and international law enforcement agencies of the matter and our offices were locked down and the site was only accessible to a very small number of staff and law enforcement agencies.
- This however is quite labour and time heavy as we are effectively rebuilding our service from the ground up again.
- In 2016, Bitfinex, then one of the world’s largest cryptocurrency exchanges, lost $72 million worth of BItcoin in a surprising hack.
- As a result, many of our staff were sent home on full pay and our systems were inaccessible.
Crypto Haircut?
We have a comprehensive plan in place to get our exchange back trading. This however cryptopia loss marker is quite labour and time heavy as we are effectively rebuilding our service from the ground up again. Since having access returned we have made significant steps to resuming service. Lastly, the only official communication from the liquidators will be sent from the no- email. We will not send any communications relating to your claim from a different address. Any communications not sent from this email are not from us and may be scams.
Cryptopia breaks silence – promises a ‘rebate’ for lost funds
Wallet Address Collection will be launched for those qualifying and registered Bitcoin and Dogecoin holders in the coming weeks. I won’t accept the coin balance until I have some idea of how this compares. I won’t dispute it either because they make a thinly veiled threat that I’ll have to reestablish who I am and go through all the BS I did to even get to this point.
For each withdraw you will also see a subsequent deposit of Cryptopia Loss Marker(CLM), the TXID for this will also not exist on a network but will detail the coin it represents a loss for. CLM is not a coin, it can’t be traded as yet, it is just a number in the database that represents the loss for each coin for each user in $NZD at the time of the event. There are still steps to take to ensure we are taking a legal path toward reimbursement. While we have a significant number of claimants registering successfully, we appreciate that there are also a number who require support to complete the registration process. Our customer support team via the customer support portal has to date supported over 55,000 users through the registration process.
This support portal is separate from the claims portal and can be accessed by any account holder, provided they register and click the “Sign Up” button on the page. Following this the Claims acceptance stage will be launched, where account holders will be given the opportunity to agree or dispute the balances that were recorded by Cryptopia at the date of Liquidation. We continue to build the team to assist account holders to complete the claims and asset transfer process. We assure you that we will action all outstanding tickets prior to moving to stage 4 of the process. Yet, Cryptopia’s situation is all too cut and dried, as some users reported a loss in their exchange holdings.